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Privacy Policy

Preamble

Confiserie d’Amboise, as the operator of this website (hereinafter referred to as the ‘Site’), attaches great importance to the protection of your personal data (hereinafter referred to as ‘Personal Data’). We are responsible for processing this data and are committed to respecting your privacy.

This privacy policy is intended to inform you about how we collect, process, and use your Personal Data, as well as your rights concerning data protection, in accordance with the current legislation, including the French Data Protection Act of January 6, 1978, and the General Data Protection Regulation (GDPR) applicable since May 25, 2018.

Scope of the Privacy Policy

This policy applies to all Personal Data collected online, including via email, on the Site. Personal Data refers to any information that can identify an individual person. Non-Personal Data” refers to information that does not allow for the identification of an individual.

Data Controller

The data controller for your Personal Data is: Nicolas Viollet, legal representative of the Confiserie d’Amboise, 22 rue Germain Chauveau, 37400 Amboise. Some technical operations (website development and maintenance) are entrusted to our technical service providers. In accordance with Article 28 of the GDPR, these service providers are bound by a strict confidentiality clause preventing them from using the data for any purposes other than those specified in the service contract and requiring them to implement appropriate security measures.

Security and Confidentiality of Personal Data

We consider your Personal Data as confidential and take reasonable technical measures to prevent unauthorized access, loss, or disclosure. We consider your Personal Data as confidential and take reasonable technical measures to prevent unauthorized access, loss, or disclosure. We consider your Personal Data as confidential and take reasonable technical measures to prevent unauthorized access, loss, or disclosure.

The Site may contain links to third-party websites over which we have no control. We disclaim all responsibility for the protection of your Personal Data by these third parties. It is your responsibility to review their privacy policies.

Purposes of Data Collection

We process your Personal Data for the purpose of:

  • Allowing you to browse our Site and adapt our content to your device to enhance your browsing experience.

  • Storing the information you provide in forms (e.g., your user account).

  • Providing you with an interactive and personalized experience on the Site.

  • Understanding your needs and interests in order to offer you the most suitable products and services.

  • Sending information and/or external communications.

  • Sending you newsletters, if you have given your consent by checking the corresponding box.

  • Analyzing the audience and traffic on the Site.

The recipients of your Personal Data are our management teams and our technical service providers.

Collected Data

Personal Data

The Personal Data we may collect include:

  • Your first and last name (for businesses)

  • Your email address

  • Your postal code and city (for businesses)

  • Your phone number (for businesses)

  • Your SIRET number (for businesses)

  • Any other Personal Data relevant to the purposes stated above.

Cookies and Other Trackers

Cookies are files used by a server to communicate with the browser. They allow sending state information when you visit a website. You can access your cookie management panel to configure their storage and reading.

How to disable cookies?

The Site uses cookies to enhance your experience. If your browser is configured to reject cookies, it may limit the use of some of our features.

Forms

Newsletter Registration

By subscribing to the newsletters, you authorize us to send you personalized emails. You can unsubscribe at any time by clicking the unsubscribe link in the emails you receive. Your data will be kept for a maximum period of 36 months.

Contact Form

The information collected from the contact form for professionals is forwarded to the sales department responsible for resellers. Your data will be kept for a maximum period of 36 months.

Your Rights

In accordance with current regulations, you have the right to access, rectify, delete your Personal Data, and obtain an electronic copy of this data (portability). You also have the right to object to the processing of your Personal Data for legitimate reasons, including commercial prospecting.

You can exercise your rights by contacting us by phone at 02 47 30 08 53. We commit to responding to your requests within a period of 3 months, which may be extended by two months in case of complexity.

In case of a dispute regarding the exercise of your rights, you can contact the French Data Protection Authority (CNIL).

Data Retention

We only retain your Personal Data for the duration necessary for the purpose for which it was collected, which is up to 3 years after the last interaction with you, initiated by you. Beyond these periods, your data will be anonymized or deleted.

Privacy Policy Update

This privacy policy can be modified at any time. We encourage you to consult it regularly to stay informed of any updates.

For more information about your rights, please visit the website of the French Data Protection Authority (CNIL), especially the page https://www.cnil.fr/fr/comprendre-vos-droits.

Last modification: 07/12/2023